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Shipping
PRICES, SHIPPING & DELIVERY
Our prices are subject to change following exchange rate fluctuation or changes in the rug industry. All the prices are inclusive of VAT. The shipping rate for orders of above £250 in the UK is free and if under there will be a £20 delivery cost. Shipping to EU is free of charge for orders above £4,000, and if under there will be a standard rate shipping fee of £50. From 1st January 2021, all shipments between the UK and the EU will require customs clearance. There is a delivery charge fee for destinations outside Europe which varies depending on the destination; please contact us for a quotation.
WARRANTY
Upon purchase, Rugs of London provides a full 1-year warranty on any rug from the date of delivery to your premises. Upon referral of the warranty for damaged rugs, Rugs of London reserves the rights to inspect and evaluate the carpets to measure the extent of the damage. Warranty will not cover misuse and lousy handling by the customer. If so, the customer will be obligated to cover the relevant repair costs. In case warranty reparations are needed, the customer will pay shipping costs.
